Understanding Tenant Rights and Safeguards

Unfair Eviction Protection (England)

As a tenant with RE/MAX Elite, you're entitled to protection from unfair eviction:

• Notice Period: After the fixed term ends, landlords must provide two months' written notice.

• Grounds for Eviction: Landlords must prove grounds in court for eviction before the tenancy ends.

• Proper Notice Form: The landlord must use the prescribed information on Form 6a for eviction notice.

• No Harassment: Landlords can't harass or force you out without a court order.

Challenging Rent Increases (England)

To prevent unfair rent increases, RE/MAX Elite landlords follow these rules:

• Notification: You must be notified before a rent increase.

• Fair Increase: The increase must be fair compared to local averages.

• Dispute Resolution: If the increase seems unfair, you can seek resolution through a tribunal.

Tenancy Information

Ensure you receive the following information from RE/MAX Elite:

• Gas Safety Certificate

• Energy Performance Certificate (EPC)

• Government’s How to Rent Guide (England only)

• Local Authority License

• Prescribed Information

Deposit Protection (England)

Your deposit with RE/MAX Elite is protected:

• Deposits must be protected within 30 days.

• Caps on Deposit: In England, capped at five or six weeks' rent.

• Legal Action: Landlords not protecting deposits may face legal action.

Deposit Scheme Options

Your deposit can be protected through a custodial or insurance-based scheme:

• Custodial: Held in a secure account by the tenancy deposit protection scheme.

• Insurance-based: Landlord or agent holds the deposit but registers it with the deposit scheme.

Tenancy Deposit Disputes

If there are disputes, RE/MAX Elite utilizes a free resolution service:

• Provide Evidence: Both parties present evidence.

• Legally Binding Ruling: The scheme issues a legally binding ruling.

• Deposit Return: Agreed deductions must be returned within specified timelines.

Smoke and Carbon Monoxide Alarms

RE/MAX Elite ensures compliance with regulations:

• Alarm Regulations (England): All properties must comply with The Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.

• Installation and Maintenance: Alarms must be installed and maintained in living spaces with combustion appliances.

Electrical Safety Obligations (England, Wales, Scotland)

RE/MAX Elite adheres to electrical safety standards:

• Legal Duty: Ensure electrical items and systems are safe.

• Regulations (England): Regulations for fixed electrical installations came into force in June 2020.

• Inspections (Scotland): Mandatory inspections and testing at least every five years.

• Inspections (Wales): Periodic inspection and testing are required every five years.

Gas Safety Checks

RE/MAX Elite prioritizes gas safety:

• Responsibility: Landlords are responsible for getting gas appliances checked.

• Compliance: Failure to comply with gas safety checks could result in fines.

Legionella Risk Assessment

To control the risk of Legionella, RE/MAX Elite landlords:

• Flushing System: Flush out water systems before letting the property.

• Temperature Control: Set control parameters to ensure water is stored at the correct temperature.

• Tenant Awareness: Inform tenants about control measures and ask them to report issues.

Furniture and Furnishings Safety

RE/MAX Elite ensures compliance with safety regulations:

• Fire Safety Regulations: Upholstered furniture must pass fire resistance tests.

• Label Confirmation: Furnishings should carry a label confirming compliance.

By choosing RE/MAX Elite, you're guaranteed a rental experience that prioritizes your rights, safety, and well-being. If you have any questions or concerns, please feel free to contact us.